Compliance
At Capital Catering, compliance is more than a requirement, it’s a core part of how we operate. We align every process, from sourcing to service, with international standards and local regulations to ensure the highest levels of safety, quality, and sustainability. Our transparent and accountable approach gives clients the confidence that every catering solution meets rigorous compliance benchmarks while protecting their reputation and earning guest trust.
A culture of health, safety, quality and care
Our integrated system brings together health, safety, environment and quality (HSEQ) under one approach, guiding daily operations across every site and service. More than a framework, HSEQ is part of our culture, extending to our partners and contractors to ensure shared accountability throughout the supply chain. Through continuous monitoring, auditing, and improvement, we uphold the highest standards of safety, sustainability, and performance in everything we do.
Our licences and certifications
ISO 22000:2018
Global recognition for food safety management
ISO 14001
Environmental management system
ISO 45001
Occupational health and safety management system
ISO 17025
Accredited food and water laboratory
Pest control license
Certified pest management for safe environments
HACCP certification
Proven hazard-based food safety controls
Kosher certification
Compliance with dietary requirements
Halal certification
Compliance with cultural requirements
ISO 22000:2018
Global recognition for food safety management
ISO 14001
Environmental management system
ISO 45001
Occupational health & safety management system
ISO 17025
Accredited food and water laboratory
Pest control license
Certified pest management for safe environments
HACCP certification
Proven hazard-based food safety controls
Kosher certification
Compliance with dietary requirements
Halal certification
Compliance with cultural requirements
Our Food Safety Management System (FSMS)
End-to-end protection
Safeguarding food safety at every stage, from sourcing and production to delivery.
Client-focused compliance
Proactive collaboration with partners to meet evolving regulations and dietary needs.
Consistency you can trust
Standardised formulations monitored for quality, safety, and nutritional integrity.
Commitment to improvement
Ongoing audits, training, and performance monitoring that drive progress and transparency.
End-to-end protection
Safeguarding food safety at every stage, from sourcing and production to delivery.
Client-focused compliance
Proactive collaboration with partners to meet evolving regulations and dietary needs.
Consistency you can trust
Standardized formulations monitored for quality, safety, and nutritional integrity.
Commitment to improvement
Ongoing audits, training, and performance monitoring that drive progress and transparency.
14 food allergens
Dairy
Gluten
Soy
Eggs
Nuts
Peanuts
Fish
Sesame
Crustaceans
Sulfites
Mustard
Celery
Shellfish
Lupine
Our Environment, Health and Safety Management System (EHSMS)
We are committed to maintaining a safe, healthy, and sustainable workplace through a certified and audited Environment, Health and Safety Management System (EHSMS) aligned with leading international standards.
- Certified and audited: aligned with the highest international standards to ensure compliance, accountability, and continuous improvement.
- Expertly managed: overseen by a specialised Risk Management Team with expertise in risk assessment and process mapping.
- Culture-driven: sustained through proactive inspections, continuous training, and transparent reporting that embed safety and responsibility into daily operations.
Integrated management system
Ensures consistent, high-quality EHS performance through unified and reliable standards.
Safety culture
Fosters a workplace where proactive, instinctive safety behaviors inspire client confidence.
Training & awareness
Equips teams with the knowledge to work safely and deliver consistently high-quality service.
Employee health & wellness programs
Promotes a motivated, healthy workforce that drives exceptional service delivery.
Risk management
Safeguards people and operations with a preventative, uninterrupted approach to safety.
Environmental impact assessment
Demonstrates our commitment by supporting ESG goals.
Certified supplier integrity program
Ensures every supplier meets our strict EHS and food safety standards for dependable quality.
Advanced digital tools and innovation
Enhances safety and efficiency through smart, technology-driven monitoring and insights.
Proactive intervention and risk mitigation
Prevents issues before they arise through early detection and timely corrective action.
Systematic reporting and trends analysis
Uses data-driven insights to deliver transparency and continuous EHS improvement.
Business Continuity
We understand the importance of reliability in catering services.
Our Business Continuity Plans are built on three core principles: Prevention, Response, and Recovery. Developed in collaboration with clients and stakeholders, each plan is tailored to the specific site, operations, and services to ensure resilience and uninterrupted performance. Through proactive risk assessment, secure supply chains, and trained response teams, we safeguard consistent service delivery and give our clients confidence that their operations remain supported in any situation.
Discover how we can serve your business
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